When it comes to online casinos in Malaysia, BK8 has long been our reigning champion. Bet365, however, is one of the world’s most dominant international gambling brands. As such, the Bet365 Malaysia casino would seem – at the first glance – like a strong contender for this title.
In this comprehensive Bet365 Malaysia review, we’ll see exactly how strongly Bet365 stacks up compared to BK8. En route we’ll investigate its range of casino games, mobile features, customer service options and more. Overall, we’ll give you the most informed view possible of the current state of this industry titan.
Bet365 Casino Online Summary
Having first established itself in the UK at the turn of the century, Bet365 has now become one of the most famous betting firms around the world, including across Asia. Overall, Bet365 provides a complete gaming experience, and has earned a reputation for the reliability and scale of its casino gaming platform.
In this review, we will be focusing on the popular Bet365 casino platform, and specifically looking at what it has to offer for casino fans in Malaysia. In short though, this is an incredibly well-rounded online casino, with a wide range of games, options for customer support and banking, and a highly-usable interface. It also has plenty of other special features, including top-notch mobile apps, not to mention one of the best sportsbooks around.
Bet365 Casino Malaysia Sign Up Offer
Welcome bonuses are common in the online casino sector, and any Malaysian casino player will be aware that there are plenty of interesting offers available for those looking to sign up to a new site.
With Bet365, the sign-up offer is a handy ‘Deposit Match’ promo for up to RM142. To qualify for the deal, new players simply have to register a new account and make a deposit of RM50 or more. All qualifying deposits will then be matched 100% in the form of free bets, worth up to a maximum of RM142.
Naturally, there are quite a few crucial terms and conditions to be aware of when you claim this deal. You can check out a handful of the most important ones below, broken down into several handy sections.
A minimum deposit of RM50 is needed to qualify for this bonus. Minimum deposits are a standard feature of all welcome bonuses, and the minimum from Bet365 is less than you will find with some sites.
Of course, while you can make much larger deposits than this, remember that the 100% deposit match bonus only extends to the first RM142 of your initial deposit. Any additional money you put in over that level will not be matched.
It is also important to note that you need to enter the code ‘SPRT365’ at the time of your deposit. Otherwise, you’ll fail to trigger the welcome offer.
No one likes a rollover requirement, but the good news for Bet365 players in Malaysia is that the turnover rule on this casino site is just 20x.
In short, that means that you have to wager the full amount of the deposit and bonus twenty times before you can make a withdrawal. That might still sound like a lot, but we can assure you that this requirement is significantly higher on other casino sites.
You should also be aware that you have to meet the turnover figure within 30 days of receiving your bonus. Otherwise, those bonus funds will simply disappear from your account.
As with most online casinos, Bet365 restricts the contribution towards the turnover requirement that can be made to specific types of games. In this case, wagers on baccarat or roulette that are placed according to a ‘minimum risk’ strategy (defined by Bet365 as being placed in such a way as to cover 67% or more of the possible outcomes) will not count towards the turnover requirement.
There is also a list of slot games that will not contribute to the turnover figure, which can be found on the Bet365 site. If you’re a fan of slots, be sure to check this in advance before attempting to complete your rollover.
What is Bet365 Casino?
Bet365 was established in the UK in 2000. Nowadays this has evolved into the wider ‘Bet365 Group Ltd’, which possesses a comprehensive online gambling portfolio, including a wide range of casino, poker, sports betting, and bingo activities. Over the past couple of decades, both the desktop website and mobile apps have grown to become some of the most popular online gambling platforms in the world.
As one of the world’s leading online gambling firms, Bet365 should hold clear appeal to everybody who enjoys casino games, sports betting, poker, bingo, and financials. Initially recognized for its sports betting credentials, the site has grown significantly since its inception to become a major player in the worldwide casino industry. This includes a strong base of support across Asia, particularly in Malaysia and Singapore.
Is Bet365 Casino Safe?
The question of safety and security is always a priority whenever you are using an online site. In the case of a casino site, which handles large volumes of financial traffic and personal data, the requirement for top-level security measures is obviously essential.
We were reassured, therefore, to see that 128-bit SSL data encryption is used by Bet365 Casino. This provides extremely strong protection for customer data, and prevents unwanted access by third-party users, while the site’s firewall technology is also effective at guarding the system against hostile attacks such as phishing and malware. As a result, the platform guarantees a secure and legal gaming and betting environment for players, in addition to ensuring full confidentiality of the user’s data, including their financial information.
Elsewhere, the list of authorities who have licensed Bet365 is exhaustive. Regulatory bodies in Mexico, Gibraltar, the United Kingdom, Spain, Italy, Greece, Estonia, Denmark, and Bulgaria have all given the Bet365 casino platform their blessing, which should give you all the peace of mind you need that this is a secure and fair betting site.
Finally, apart from offering a safe platform for all gamblers and bettors, Bet365 Casino also ensures that all games are played fairly. The site is partnered with the eCOGRA auditing group, which audits every game to ensure that the results are fair, random, and free of manipulation. Overall, when it comes to safety and security, the Bet365 casino site really is one of the best around.
How to Get Started at Bet365 Casino Malaysia
The process of signing up and getting started at a new casino can sound overwhelming. In reality though, it’s usually pretty straightforward, and players in Malaysia will find that – in the case of Bet365 – creating a new account is an absolute cinch. To help you on your way, here’s a quick step-by-step guide on how to do just that.
Step 1 – Visit the Home Page
The first move is to go to Bet365’s website and click on the casino section. This page will provide you with a lot of useful information about the website, including details of the bonuses and promotions that are available, and a range of answers to questions about how to use your account and get the best out of the site. Alternatively, you can use one of the excellent mobile apps instead.
Either way, when you’re ready to sign up, you can simply click the green ‘Join’ button to get the ball rolling.
Step 2 – Create an Account
The process of signing up to a new casino site can sometimes be frustrating, but Bet365 have used all of their global betting industry experience to come up with a fast and streamlined sign-up process.
When you click on the aforementioned ‘Join’ option, you’ll be asked for your name, contact information, email address, and other essential details. Once this is complete your account will be created immediately, and you’ll be able to go to the next step and make your initial deposit.
Step 3 – Make a Deposit
Making a deposit is simple with Bet365. Ensure you’re logged in to your new account, then head to the cashier area. You may choose your preferred payment method here from the list available to customers from Malaysia. Now fill in the required information, such as your account number or sort code, and enter the amount of your initial deposit. Don’t forget to enter the promo code ‘SPRT365’ here, to trigger the welcome offer. After confirming the payment, your first Bet365 deposit should show up in your account balance within a matter of moments.
Step 4 – Check the Welcome Offer
Assuming you entered the aforementioned code when making your deposit, the bonus cash – totalling 100% of your deposit amount – should land in your account within a few minutes. If it hasn’t, contact the customer support team immediately to find out what’s gone wrong.
Step 5 – Play Your First Game
Now that you’ve got some money in your account, we’d recommend browsing the Bet365 site and looking through the many game categories before you start playing. There are hundreds of excellent options to choose from, after all, so you should take the time to find a game that appeals to you.
When you’re ready to begin, just click on the title you’d like to play, set a stake, and take your first shot at the game. Do remember, however, that certain games won’t count towards the turnover requirement for the Bet365 welcome bonus.
Step 6 – Make a Withdrawal
Like deposits, withdrawals may be made via Bet365’s payment area. As is standard for most reputable online casino sites, with Bet365, you must use the same payment method that you used to make your deposits. Simply select your banking method, input the relevant withdrawal figure and click to confirm.
After doing so, the time it takes for your withdrawal to be processed will be dictated by the banking option you chose. That said, Bet365 is generally one of the best casinos around for processing payments, so there should only be a minimal delay before you receive your money.
Bet365 Casino Payment Methods
When you’re using an online casino in Malaysia, you naturally want to be able to make fast and hassle-free deposits and withdrawals. As a leading online gambling site, Bet365 is experienced in understanding exactly which payment types to offer in each region. Specifically, Malaysian online customers can choose from the following options:
1- 5 Banking Days
Up to 12 hours
2-10 Banking Days
2-10 Banking Days
None for 1st withdrawal in 28 days or £6.00
As you can see, you don’t have the widest range of choices here. With that said, the minimum deposit of £5 (28.35 Malaysian ringgit, at the time of writing) is unusually low for an online casino. Withdrawal times are also relatively quick, and you won’t usually be charged any fees for taking money out of your account.
Bet365 Casino Games Overview
When looking at a new site, the variety of game options being offered is perhaps the most important factor of all to consider. In this regard, we consider Bet365 to be one of the better sites available because of the diversity it offers, while also ensuring that quality is not sacrificed in the pursuit of quantity.
When you visit the Bet365 casino in Malaysia, you can enjoy approximately 900 games. These are provided by an impressive 69 different game suppliers, with the titles covering the bulk of the gaming categories you’d expect from a modern-day online casino,
The majority of the games on the entire Bet365 casino are slots, and these come from well-known developers like Play’n GO, NetEnt, Microgaming, IGT, and Quickspin. Around 15% of the games on the site are from NetEnt, 10% from Yggdrasil, 9% from Realistic and Inspired Gaming, and 7% from IGT, with the remainder made up of other software companies and different sorts of games.
The result of drawing their slot library from a wide range of companies is that customers are able to choose from a huge selection of themes, including some of the most popular and most sophisticated titles around. You’re also given a good variety in stake sizes, and many titles also include a ‘demo mode’, meaning you can try them for free. In short, whatever your preferred gaming style, you are sure to find something that fits your needs here.
The layout of the slots section also deserves a special mention. The home page is bright and colorful, and offers several clear categories of games. These include one dedicated to the most-played titles, if you want to get stuck straight into a proven and popular slot. You can also search through six sections within the slots area, including basic Slots, Featured Games, and Jackpot games, using the handy links at the top of the page.
As on most online casinos, the table game section at the Bet365 casino site is less extensive than the slots area. It’s still highly impressive though, with just over 60 table titles available to choose between. All your old favourites are covered here, including several different variations of roulette, blackjack, and baccarat.
Bet365 Live Dealer Casino Options
Live dealer casino gaming is one of the fastest-growing areas of the online casino sector, so we were pleased to see that Bet365 has made this a clear priority. All of the most popular table games referenced in the last section are also available in the ‘Live Casino’ area, such as roulette and blackjack. A handful of live ‘game shows’ are also thrown in, including ‘Who Wants to Be a Millionaire?’.
Other Casino Games
In addition to those listed above, Bet365 provides a handful of games that fall outside of the standard table game and slots genres. These include classic Asian games like Dragon Tiger, Sic Bo Deluxe and Andar Bahar, which will be welcomed by many Malaysian punters. There are also entire sections dedicated to both video Poker and Bingo, each of which houses plenty of different options.
Site Usability and Key Features
The design of the Bet 365 casino is of highest quality. While flashing lights, graphics, pop-ups, and advertisements abound at many casinos, the Bet365 site is quiet, straightforward, and pleasing to the eye. This clarity makes selecting your preferred game a breeze, which is especially helpful for newcomers to the casino.
Rather than pushing you to particular promotional sections, Bet365 allows you to explore and locate what you want at your own pace. There is also no danger of ending up in the wrong section, thanks to the handy and clear tabs and settings.
The casino’s layout was clearly designed with the intention of making it easy for new customers to find their way around without difficulty, and this operator has obviously worked hard to give players an intuitive, user-friendly interface. Overall, it is one of the most attractive-looking and intuitive online casinos you’ll find in Malaysia, providing a user experience which is second-to-none.
As for special features, the Bet365 casino basically defines the term ‘feature-packed’. The many benefits on offer here include outstanding mobile apps and live casino games, both of which are investigated in more detail elsewhere in our review.
Bet365 Casino Malaysia App
As in most countries, mobile betting has become increasingly popular among Malaysian gamblers in recent years. As such, the quality of any online casino’s mobile offering is crucial nowadays, and we’re pleased to say that Bet365 truly excels in this area.
On a mobile device, there are two options for playing Bet365 Casino. The first is to go to the website using your mobile browser. The online casino is developed using HTML5 technology, which means it is responsive and mobile-friendly if you opt to use it in this way. The operators have deployed the latest in internet streaming technology here, to enable visitors to enjoy a smooth performance even if they don’t download the official app.
Those who do download the Bet365 app, from the site itself or via the relevant app store, will find an even more effective mobile betting platform. The app is a flexible and sophisticated piece of technology that can be customized to suit the needs of the user. Even in its default configuration, it is extremely well designed, offering intuitive navigation and high performance levels on both iOS and Android devices.
All of the same Bet365 casino games – including the online slots, casino table games, and live dealer games – are accessible when using the Bet365 app. The titles work just as well here as they do on a desktop computer, and we experienced no crashes at all during our testing.
Bet365 Casino Malaysia Support
Being able to get in touch with a site to resolve any questions or problems is essential. As one of the most experienced gambling operators in the world, Bet365 has developed a strong understanding of the importance of fast and efficient customer support.
This support at Bet365 is available 24 hours a day, 7 days a week, by phone, email, and live chat. Players may access this support by clicking on the ‘Contact Us’ link on the site home page, where it is possible to find all of the relevant contact information and choose your preferred method. Live chat is the most popular option here, and – quite simply – the best one too. You’ll be matched with an operator within moments, and we found the support to be quick, friendly, and helpful.
We were also pleased to see that the Bet365 casino site includes a comprehensive FAQ section and a range of information resources. This allows players to find answers to many of the most commonly asked questions, covering a wide range of topics, with the articles generally being well-written, clear, and concise.
Bet365 Casino Pros and Cons
So far, throughout this Bet365 review, we’ve been almost entirely positive. There’s no such thing as a perfect online casino, of course, but Bet365 comes pretty close.
With all that said, there are a couple of drawbacks here. You can check those out below, along with several of the things we liked most about the Bet365 casino.
What We Like:
If you’re after an online casino in Malaysia with a strong track record, it’s pretty hard to look past Bet365. Over the past two decades, this company has established itself as one of the most trustworthy and secure betting brands around.
- Game Selection
The selection of titles you can choose between here is extremely broad. Technically you might find more options on other online casinos in Malaysia, but Bet365 manages to strike an excellent balance between quantity and quality.
- Customer Support
With 24/7 support on offer, you’ll never be left out to dry if you have an issue on the Bet365 casino. There are several different ways you can get in touch too, and – whichever one you pick – the chances are you’ll reach a friendly and helpful customer service rep.
What We Don’t:
- Lack of Malaysian Focus
This is just about the only major drawback we could think of for the Bet365 casino. While it does indeed accept Malaysian players, it doesn’t cater for them. Unlike with BK8, for example, there’s no Malay-language version of the site, nor are there any Malaysian-specific payment methods in place.
Bet365 Casino v BK8 Casino
In our opinion, BK8 has been the online casino to beat in Malaysia for quite a while now. As you will have seen in the rest of our review, however, Bet365 has mounted a serious challenge to this title. So, how exactly do the two brands stack up?
Regarding their reputations, both sites can claim strong credentials. BK8 is clearly one of the most popular betting sites in Asia, possesses a Curacao license, has offices elsewhere in the world, and has managed to strike deals with football teams across Europe. As noted though, Bet365 also has an outstanding track record, and has more of a global presence.
As for their welcome bonuses, both brands provide ‘Deposit Match’ deals for new customers, but we prefer BK8’s version. This deal is split into two parts, with one being a standard 150% deposit match deal, and the other a live casino bonus. As such, you simply get more ‘stuff’ than with the Bet365 sign up deal, which only has one part. The BK8 welcome bonus also has a smaller wagering requirement compared to Bet365’s, and the basic bonus amount is significantly higher.
Just as Bet365 does, BK8 offers a huge variety of slot gaming choices, drawn from 12 different companies. There is not much difference between the two sites in this area. Where BK8 excels, however, is in the range of table and live dealer games, with the latter being powered by titles from 10 casino developers. Bet365 is not quite as impressive in this area, and doesn’t offer the range of other games that can be found on the BK8 site.
BK8 and Bet365 are well-matched in their customer support platforms, with both casinos providing their customers with 24/7 live chat support. Notably though, BK8 does come out ahead on banking options. They offer a wider range of banking methods, including cryptocurrency deposits and withdrawals, and – crucially – let you both deposit and play directly in MYR.
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Bet365 Malaysia Review – Final Thoughts
The Bet365 casino really is one of the best around, offering excellent account features, strong customer support, and a good range of slot games. It also has fantastic mobile apps, and a track record and wider reputation which is almost unparalleled.
With that said, for Malaysian customers specifically, we’d still have the BK8 ranked slightly ahead. The range of gaming titles is comparable, as is the overall user experience. BK8 separates itself by catering more towards a Malaysian audience though, providing a Malay version of its entire site, and letting you use MYR rather than needing to convert into GBP or USD.