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How NBA League Pass is Changing

Ben Dowsett dives deep into some of the technical improvements being made to NBA League Pass.

Ben Dowsett

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As the NBA continues to grow in popularity, demands for available programing rise in lockstep. A new mammoth TV rights deal that began last season promised increased visibility and advertising dollars, and was the primary factor in a sudden jump in the league’s salary cap figure. Between that and an exploding digital marketplace, there are a lot of eyes on the NBA as an entertainment product.

For the NBA fan interested in watching the entire league and not just their home market (or even for cord-cutters who only want to watch their local team), NBA League Pass is a familiar tool. Available for both single-team and league-wide subscriptions, League Pass is a multi-device platform that allows for both live and on-demand viewing of NBA games.

For many users of NBA League Pass, this is a relatively issue-free experience. For many others, though, League Pass has long lagged behind competitors in the digital sports sphere, with a number of glitches and absent features still present as recently as last season across multiple devices. These issues are a regular source of annoyance for NBA fans everywhere, particularly the most invested ones.

Basketball Insiders spent the summer investigating the causes of some of these issues, both with the NBA and with various extended providers of League Pass. Here’s what we found regarding previous issues, their fixes, and other developments to the service moving forward. (Also be sure to check out our broader report from earlier this week on some of the general new features being offered by League Pass.)

League Pass on TV

For several years at minimum, customers of most cable and satellite providers have been able to enjoy NBA League Pass with virtually no major issues. Companies like DirecTV, Dish, Uverse and others have all had solid programs for years, with full-HD channel lineups and a simple, straightforward purchasing and viewing process.

For customers of Comcast, however, things haven’t been so rosy.

Through the completion of the 2016-17 NBA season, Comcast XFINITY customers were not offered such a robust slate. Just a single high definition channel was available on League Pass via XFINITY last season, and even that one channel wasn’t dedicated only to NBA action.

Unless a game was being broadcast on a national station like ESPN or NBATV, you simply had to cross your fingers and hope that the game you wanted was the one that was showing in HD. Otherwise, you got to watch it in standard definition or not at all.

Before we discuss how this is slated to change moving forward, a necessary aside: This is crazy. Even before the new massive TV rights deal, the NBA was unquestionably one of the most popular sports in North America; for the largest broadcasting and cable television company in the world by revenue to enter the year 2017 without basic HD channels for the league – channels present in hundreds of other areas and on every other major provider, no less – is nothing short of asinine, and speaks to the limited alternatives available and the simple power of a conglomerate like Comcast.

Back to greener pastures: Changes are in motion, even if they’re still moving a little slower and more timidly than most customers would prefer.

Per sources familiar with the service, HD channel options will be in place for all games under Comcast XFINIFY’s offering of NBA League Pass during the 2017-18 season. These will be available under Comcast’s Beta program, one that’s been offered for both MLB and NHL programming over the last several years. A sample MLB Beta page can be found here.

Beta pages are a bit nebulous and tough to access if you aren’t already paying for one of these services, but our research suggests they function reasonably well. There are multiple ways to access Beta channels, either via a voice or keypad search or through the guide – though doing it through the guide won’t be quite as simple as just clicking a single channel (you have to click a Beta channel, then choose the team you want to watch and wait for blackout and subscription verification).

Blackouts are still present for local markets and nationally televised games, but this is to be expected for all such services.

Now the bad news: There are some pretty serious limitations to this Beta program. Firstly, as you’ll note if you click the link above, it’s considered a trial offering. Features like recording, pausing or rewinding games will not be available. For the busy basketball fan who can’t be present to watch his or her team right from tipoff every night, this is an obvious problem.

Additionally, sources say that this Beta program will only be available by the end of November. As the astute NBA fan will note, the season began on October 17 – what about the time in between? The previous version of League Pass will still be available during this period, sources say, but XFINITY customers who want all their games in HD will be out of luck for about a month and a half. Combine that with some apparent clunkiness in accessing the games themselves, and this new development still leaves a lot to be desired.

Still, it’s progress where previously there had been very little. Sources say that work is being done to move each of the NBA, MLB and NHL offerings away from the Beta package and into full-time circulation, which would ostensibly get rid of most or all of those functionality issues. No firm dates were given for this, however, and NBA fans are probably safest assuming this will be the program for the full season once it kicks in during November. Make your purchasing decisions accordingly.

League Pass Broadband

Understanding how NBA League Pass fits into the broadband landscape requires a look back at the history of streaming sports technology. In particular, we have to look at a competitor: Major League Baseball.

For years, MLB’s streaming service has been considered something of a gold standard within the digital world, with numerous parties contacted for this story gushing about their quality. Basketball Insiders’ research revealed this to be a total falsehood – those compliments simply weren’t going far enough. The degree to which MLB has outpaced the field when it comes to streaming is almost shocking.

(For those only looking for the nitty-gritty details of what will change with NBA League Pass Broadband moving forward, skip to that section by clicking here.)

In the year 2000, while most of us were still worried about Y2K bugs and voting machines in Florida, Major League Baseball was getting to work pioneering online streaming sports. That was the year that the league’s owners centralized all digital rights into a new, independent tech startup called MLB Advanced Media, per sources. The “independent” part was important: MLB was purposefully building a distinct, separate entity that operated in a different facility than league HQ, hired tech-savvy folks and was, truly, its own company.

On August 26, 2002, MLB Advanced Media broadcasted their first live Major League game. Roughly 30,000 people (!!) tuned in to watch a Yankees-Rangers tilt on a date nearly three years earlier than famed video site YouTube would even launch on the web.

Over the next several years, MLBAM (pronounced em-el-BAM by insiders – it’s fun to say!) paved the way for streaming sports technology. They sold a nine-game pennant race package later that season, then a full-season package in March of 2003. By 2005, they had installed a private fiber network dedicated to streaming in all 30 MLB ballparks.

By 2008, two representatives from MLB were on stage and demonstrating the product as Steve Jobs introduced the Apple App Store for the very first time – MLB’s At Bat App was the first sports app in the history of the store, and one of the first 500 ever created of any kind. By 2010, they were pioneering connected devices like PlayStation and Xbox.

All the while, MLB made a concerted effort to keep all these efforts completely in-house. No outsourcing, no reliance on a third party.

Their success quickly started drawing attention. As other similar entities looked to enter the streaming space, they were faced with their own decision: To outsource, or to attempt to build a ground-up technology sector like MLB had.

Some went the outsource route, and their first call was to MLB. Few outside the industry knew it at the time, but MLB was behind the first-ever streaming of March Madness games on CBS Sports back in 2006, per sources. They’d later help ESPN in their switch from ESPN360 to ESPN3 in 2010, and assist with the advent of HBO Now in 2014.

Also in 2014, they helped create a groundbreaking new sector of the streaming world – a full OTT (over-the-top of subscription) network dedicated to WWE wrestling. This wasn’t just live matches, it was a full network complete with archives and on-demand programming. This kind of service is now called direct-to-consumer programming.

By this point, outsourcing demands had grown so much that MLB took some new steps. In 2016, MLBAM was spun off into a new entity called BAMTECH, which was in charge of all outsourced efforts (MLBAM remained on the baseball-only side). One third of BAMTECH was sold to Disney for $1 billion – a $3 billion valuation for what was at one time nothing but a tech startup. In August 2017, Disney acquired additional shares to reach a 75 percent controlling stake in the company at an even larger total valuation, per sources familiar with the finances.

Today, MLBAM continues to manage baseball-related streaming services while BAMTECH, now primarily owned by Disney, works with several other large entities. These include ESPN, the NHL and Riot Games, a big player in the rapidly rising eSports sphere. They also stream their own MLB client to over 400 different devices.

******

This is a high standard for any other sports or streaming entity to hold itself to, even one as successful as the NBA. Interestingly, though, MLB could end up serving as a perfect template for the path the NBA is now taking – just on a different timeline.

Just as the MLB decided years ago to prioritize their own in-house development of this technology, the NBA has recently done the same. About three years ago, Turner – which handles nearly all of the NBA’s entertainment assets – purchased a majority of a company called iStreamPlanet, a leader in the streaming technology sphere.

Founded in 2000, iStreamPlanet is perhaps best known in the industry for their recent work on the Olympic Games, which began in 2010 at the Vancouver Winter Games. Their coverage of Sochi in 2014 had over 9.1 million users in just 18 days of competition. They’ve also broadcast all the recent Super Bowls, starting in 2011.

Before the beginning of last season, the NBA and Turner migrated all of their League Pass technology over to iStreamPlanet, per sources familiar with the technology. This was in place of a previous internal solution that had managed League Pass streaming.

As one can imagine, the very first year under this new migration came with a few bumps in the road. The migration included a complete change of the infrastructure that processed video, from the way it’s taken to the way it’s encoded. New software was instituted, and then tech experts with Turner and iStreamPlanet meticulously went through each individual platform to diagnose issues and test functionality. Every platform has its own individual player and its own individual quirks, so this was no small project across a wide variety of platforms.

In essence, this was a test run for a product built from scratch. There’s really no other way to do this – for the NBA to truly build its own infrastructure here, they had to start from the ground up.

If last year’s inaugural season under the new technology was all about finding bugs and ensuring functionality across all platforms, the offseason has been all about fine-tuning the execution. The teams at Turner and iStreamPlanet analyzed every step of the video process, from when it left a given NBA arena to when it made its way to your device screen. They hardened the path of video from the venue to the fan, allowing it to arrive more quickly and in better quality.

A few specific changes, possible future changes, and notably similar areas to be aware of here:

  • Per sources, changes to video encoding and pathways have resulted in roughly a 50 percent reduction in lag time compared to a television broadcast across a majority of NBA League Pass platforms. No platform experienced worse than a 33 percent reduction in lag time, with most up around this 50 percent figure. Lag time versus standard TV broadcasts has long been a prominent issue among broadband users.
  • Down similar lines, extra steps have been taken to protect clients who want to watch games spoiler-free. A new “Hide Scores” button has been introduced at the top of users’ game menu – when clicked, it will remove the live scores from both completed and live games, allowing viewers to start watching a game late without having the score ruined for them in advance (though it appears users still have to manually rewind to the start of the game, so spoilers are still possible).
  • With Adobe preparing to soon begin phasing out the Flash player from their content offerings, sources say Turner and iStreamPlanet are working on an eventual transition of NBA League Pass from Flash technology over to HTML5. This transition is expected this season for both live and on-demand content.
  • While it won’t please some customers, blackout rules across all areas of League Pass appear to remain the same. These are issues of media rights, and unfortunately that’s just how things work.
  • Customers have access to numerous platforms, with up to five connected devices per customer.
  • Standard log time for games to enter the on-demand section of League Pass streaming is between 48 and 72 hours – once again, some of this is related to business rules with the NBA and regional television networks. For condensed games, the turnaround time is closer to an average of 24 hours.
  • The NBA is offering a free trial preview of League Pass services from now through October 24.

Once again, things won’t be perfect overnight. Lag issues still exist, and media rights considerations make certain bits of timing sub-optimal. Like any platform still in its earlier stages in a relative sense, there will be glitches here and there.

When you experience these issues, speak up. Turner has a full support team in place, with logging capabilities that allow them to identify issues that frequently come up among customers – this process is how some of their biggest changes have taken place over the last year.

Stay tuned to Basketball Insiders for any updates or changes to NBA League Pass in the future.

Ben Dowsett is a Deputy Editor and in-depth basketball analyst based in Salt Lake City. He covers the Jazz on a credentialed basis for Basketball Insiders, and has previously appeared in the Sports Illustrated and TrueHoop Networks. He can be found on Twitter at @Ben_Dowsett.

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NBA Saturday: Kuzma Is The Main Attraction In Los Angeles

Kyle Kuzma, not Lonzo Ball, is the rookie in L.A. that is turning heads around the NBA.

Dennis Chambers

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Out in Los Angeles, there is a dynamite rookie first-round pick lighting it up for the Lakers, invoking memories of the days when the purple and gold had homegrown stars.

That’s Kyle Kuzma. He was the 27th pick in the NBA Draft. Twenty-five picks after Lonzo Ball, the rookie that first sentence would have presumably been about had it been written three months ago.

Ball’s early season struggles are well-noted. He’s missing shots at an all-time bad clip for a rookie, his psyche seems a bit rattled, and he isn’t having the impact most Lakers fans would have hoped he would from the jump.

All of that has barely mattered, though, in large part to the show Kuzma has been putting on just 16 games into the 2017-18 season. In Friday night’s loss to the Phoenix Suns, Kuzma put up 30 points and 10 rebounds for the Lakers, the most by an NBA freshman so far this year. That performance was Kuzma’s sixth 20-point game of the young season, another rookie best. And to top it all off, Kuzma was the first rookie to reach the 30-point, 10-rebound plateau since none other than Magic Johnson, back in February of 1980.

Kuzma’s path to the NBA was much different than Johnson’s, though, along with his rookie counterpart Ball. Those two prospects were highly-touted “superstar potential” guys coming out of the college ranks. Kuzma? Well, he was a 21-year-old junior out of Utah who didn’t make the NCAA Tournament his last year and was a career 30 percent three-point shooter as an amateur.

The knocks on Kuzma began to change during the NBA Draft process and came to a head for the Lakers when long-time scout Bill Bertka raved about his potential.

“He got all wide-eyed,” Lakers director of scouting Jesse Buss told ESPN’s Ramona Shelburne. “And he said, ‘If this guy isn’t an NBA player, then I don’t know what the f— I’m looking at.'”

The Lakers took a chance on the 6-foot-9 forward who had a rare combination of a sweet shooting stroke to accompany his low-post moves that seemed to be reminiscent of players 20 years his senior.

Fast forward from draft night to the Las Vegas Summer League, and everyone could see with their own two eyes the type of player Los Angeles drafted. The numbers were startling: 21.9 points, 6.4 rebounds, 1.4 blocks, 1.1 steals, and 48 percent from beyond the arc out in Sin City for Kuzma, all capped off by a Summer League championship game MVP.

Summer League stats should be taken with a grain of salt, but what Kuzma did in July was proved he belonged.

Through the first month of Kuzma’s rookie campaign, when the games are actually counting for something, all he’s continued to do is prove that his exhibition numbers in Vegas were no fluke.

After his 30-point outburst, Kuzma now leads all rookies in total points scored (yet still second in scoring average), is fourth in rebounds per game, third in minutes, and third in field goal percentage.

By all accounts, Kuzma is outperforming just about every highly-touted prospect that was taken before him last June, and sans a Ben Simmons broken foot in September of 2016, he would be in line for the Rookie of the Year award if the season ended today.

Following Wednesday night’s loss to the Philadelphia 76ers, head coach Brett Brown had more than a few nice things to say about Kuzma.

“He’s a hell of a rookie,” Brown told NBC Philly’s Jessica Camerato. “That was a great pick by them.”

Brown went on to commend Kuzma for being “excellent” Wednesday night, when prior to his game Friday against the Suns, Kuzma set a career-high by scoring 24 points.

For all of the praise and the scoring numbers Kuzma is bringing to the Staples Center, his Lakers team sits at just 6-10 on the season, and has been on the wrong end of a number of close games so far this year.

While that’s good for second in the Pacific division right now, behind only the Golden State Warriors, it isn’t likely that type of success (or lack thereof) will get the Lakers to the playoffs. So, despite all of the numbers and attention, Kuzma isn’t fulfilling his rookie year the way he had hoped.

“It is cool, but I’m a winner,” Kuzma told Lakers Nation’s Serena Winters. “I like to win, stats don’t really matter to me. I just try to play hard and I want to win.”

Few projected the type of impact Kuzma would have this early on in his career, and even fewer would have assumed he’d be outperforming the Lakers’ prized draft pick in Ball. But surprising people with his game is nothing new to Kuzma.

From Flint, Michigan, to Utah, to Los Angeles, Kuzma has been turning heads of those that overlooked him the entire time.

With one month in the books as the Los Angeles Lakers’ most promising rookie, Kuzma has all the attention he could’ve asked for now.

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Kelly Olynyk Strengthens the HEAT Bench

David Yapkowitz speaks to Kelly Olynyk about his early showing in Miami.

David Yapkowitz

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The past few years, Kelly Olynyk carved out a nice role for himself as an important player off the Boston Celtics bench. He was a fan favorite at TD Garden, with his most memorable moment in Celtic green coming in last season’s playoffs against the Washington Wizards in the Eastern Conference Semifinals.

With Boston pushed to the limit and finding themselves forced into a Game 7, Olynyk rose to the occasion and dropped a playoff career-high 26 points off the bench on 10-14 shooting from the field in a Celtics win. He scored 14 of those points in the fourth quarter to hold Washington off.

He was a free agent at the end of the season, and instead of coming back to the Celtics, he became a casualty of their roster turnover following Gordon Hayward’s decision to sign in Boston. Once he hit the open market he had no shortage of suitors, but he quickly agreed to a deal with the Miami HEAT, an easy decision for him.

“It’s awesome, they got a real good culture here,” Olynyk told Basketball Insiders. “The organization is great, the city is great, the staff from the top down they do a good job here.”

Olynyk was initially the HEAT’s starting power forward to begin the season. In their opening night game, a 116-109 loss to the Orlando Magic, he scored ten points, pulled down five rebounds, and dished out three assists.

The very next game, however, he found himself back in his familiar role as first big man off the bench. In that game, a win over the Indiana Pacers, Olynyk had an even stronger game with 13 points on 50 percent shooting from the field, including 60 percent from three-point range, eight rebounds, and four assists.

Throughout the first eight games of the season, Olynyk was thriving with his new team. During that stretch, he was averaging a career-high 11.4 points per game on a career-high 55 percent shooting from the field and 60. 8 percent from downtown.

“I’m just playing, I’m just playing basketball,” Olynyk told Basketball Insiders. “They’re kind of letting me just play. They kind of let us all just play. They put us in positions to succeed and just go out there and let out skills show.”

For a HEAT team that may not be as talented on paper as some of the other teams in the Eastern Conference, they definitely play hard and gritty and are a sum of their parts. Night in and night out, in each of their wins, they’ve done it off the contributions from each player in the rotation and Olynyk has been a big part of that. Through Nov. 16, the HEAT bench was seventh in the league in points per game with 36.6.

In a win over the Los Angeles Clippers on Nov. 5, Olynyk was part of a bench unit including James Johnson, Tyler Johnson, and Wayne Ellington that came into the game late in the first quarter. The score at that point was 18-14 in Miami’s favor. That unit closed the quarter on a 16-6 run to put the HEAT up double digits. After that game, head coach Erik Spoelstra recognized the strength of the HEAT bench.

“Our guys are very resilient, that’s the one thing you’ve got to give everybody in that locker room, they’re tough,” Spoelstra said. “This is all about everybody in that locker room contributing to put yourself in a position, the best chance to win. It’s not about first unit, second unit, third unit, we’re all in this together.”

In Boston, Olynyk was part of a similar group that won games off of team play and production from every guy that got in the game. They were also a tough, gritty team and Olynyk has recognized that same sort of fire in the HEAT locker room.

“It’s a group of hard-nosed guys that can really grind it out and play tough-nosed basketball,” Olynyk told Basketball Insiders. “We can go a lot of places. We just got to stick together and keep doing what we do. We can compete with anybody and we just got to bring it every single night.”

At 7-8, the HEAT currently sit outside the playoff picture in the Eastern Conference. Olynyk has seen a bit of a decrease in playing time, and likewise in production. He’s right at his career average in points per game with 9.5, but he’s still shooting career-highs from the field (54 percent) and from three-point range (47.4).

It’s still very early, though, and only one game separates the 11th place HEAT from the 8th place Magic. The HEAT are definitely tough enough to fight for a playoff spot, especially with Olynyk around helping to strengthen their bench.

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Defensive Player Of The Year Watch – 11/17/17

Spencer Davies updates the list of names to keep an eye on and who’s in contention for DPOY.

Spencer Davies

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We’re exactly one month into the season now, as the NBA standings have started to take shape headed into winter.

A couple of weeks ago, Basketball Insiders released its first Defensive Player of the Year Watch article to go in-depth on players that could compete for the prestigious award. Since then, there have been injuries keeping most of the household names out of the picture.

Guys like Rudy Gobert (knee) and Al-Farouq Aminu (ankle) have been or will be sidelined for weeks. Kawhi Leonard has yet to make his season debut recovering from a bothersome right quad.

While that isn’t the best news for fans and the league at the moment, it’s likely that those players will be just fine and return with the same impact they’ve always made. In the meantime, there are opportunities for others to throw their names in the hat as elite defenders. With new names and mainstays, here’s a look at six healthy candidates.

6) Joel Embiid

Trusting the Process in Philadelphia was worth the wait. As polished as the seven-footer is with the ball in his hands on offense, he might be even more dangerous as an interior defensive presence.

One of ten players in the NBA averaging at least a block and a steal per game, Embiid makes a world of a difference for in limiting opponents. Through 14 games, the Philadelphia 76ers are allowing just 96.4 points per 100 possessions with him playing. Furthering that, he’s the only one on the floor who dips the team’s defensive rating below 100 and has the second-highest Defensive Real Plus-Minus rating (3.03) in the NBA.

5) Kristaps Porzingis

Like Embiid, it’s been an incredible season for the one called The Unicorn. Before the season started, Porzingis stated it was a goal of his to accomplish three things—an All-Star game appearance, Most Improved Player, and Defensive Player of the Year.

So far, he’s on the right track. Outside of being the league’s third-highest scorer (28.9 points per game), the Latvian big man is hounding and deterring shot attempts nearly every time inside. According to SportVU data, Porzingis is allowing his opponents to only convert 35.1 percent of their attempts at the rim, which is the lowest by far among his peers seeing at least four tries per game. Oh, and when he’s off the floor, the Knicks have a 112.4 defensive rating, which is 9.3 more points per 100 possessions than with him on.

4) Nikola Jokic

At the beginning of the season, it looked like the same old story with the Denver Nuggets defense, but their intensity has stepped up on that end of the floor for the past couple of weeks. Playing next to new running mate Paul Millsap has taken some getting used to, but it seems like the two frontcourt partners have started to mesh well.

Though it might not have been the case a season ago, the Denver Nuggets are a net -12.4 per 100 possessions defensively without Jokic on the court as opposed to a team-best 100.1 defensive rating with him on. A huge knock on the Serbian sensation last year and before then was his inability to defend. He’s still got things to work on as a rim protector with his timing, but the progress is coming. He’s seventh in the league in total contested shots (168) and has been forcing turnovers like a madman. Averaging 1.6 steals per game, Jokic has recorded at least one takeaway in all but two games.

3) Draymond Green

In the first DPOY watch article, the Golden State Warriors had been better off defensively with Green sitting. That right there should tell you how much we can really put into data in small sample sizes. It’s changed dramatically since that point in time.

Without Green playing, the Golden State Warriors have a defensive rating of 105.4 as opposed to 98.4 on the same scale with him on the floor. His matchups are starting to grow weary of driving on him again, as he’s seen less than four attempts at the basket. Currently, in DRPM, he ranks eighth with a 2.60 rating.

2) Al Horford

The Boston Celtics are still the number one team in the NBA in defensive rating. Horford is still the straw that stirs the drink for Brad Stevens. If you didn’t see that watching that knockdown, drag-it-out game against the Warriors on Thursday, go back and watch it.

He has the highest net rating on the team among starters and is leading the team by altering shots and grabbing rebounds with aggressiveness we haven’t seen since he played for the Atlanta Hawks. Ranking fourth in Defensive Box Plus-Minus and in DRPM, Horford is continuing to make his presence felt.

1) DeMarcus Cousins

Dominance is the word to describe Cousins’ game. With a month-long absence of Gobert, he has a real chance to show fans and voters that his defensive side of him is no façade.

Next to his partner Anthony Davis, Boogie has kept up the physicality and technique of locking up assignments. The third and final member of this list averaging at least a block and steal per game, Cousins is at the top of the mountain in DRPM with a 3.13 rating.

The New Orleans Pelicans significantly benefit with him on the hardwood (102.3 DRTG) as opposed to him on the bench (112.7 DTRG). He’s one of six players in the league seeing more than six attempts at the rim, and he’s allowed the lowest success percentage among that group. He’s also contested 193 shots, which is the second-most in the NBA.

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